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Customer Feedback

Appliance Repair Reviews in Chestnut Hill, MA

Read feedback about scheduling, communication, careful work around built-in appliances, and the completed service experience with Chestnut Hill, MA Independent Appliance Care.

4.7 ★ · 1,776 reviewsOwner-approved rating preview

Serving Chestnut Hill, Brookline Village, Newton Centre, Coolidge Corner, Brookline, South End and nearby communities by confirmed service address.

Recent Feedback

What Customers Value About the Service

★★★★★

We received a clear appointment confirmation and practical updates. The kitchen and surrounding finishes were respected.

Henry D.Chestnut Hill service customer
★★★★★

The service request was handled professionally, with clear communication about timing, diagnosis, and the approved scope.

Samuel C.Brookline Village service customer
★★★★★

Scheduling was straightforward, the service window was confirmed, and the built-in appliance area was left clean.

Mia B.Newton Centre service customer
★★★★★

Our ice maker issue was diagnosed methodically. We appreciated the clear estimate and the update on genuine OEM parts.

Victoria R.Coolidge Corner service customer

Service Standards

What Every Appointment Is Built Around

Clear Scheduling

The appliance, service address, and available appointment window are confirmed before dispatch.

Genuine OEM Parts

Approved repairs use genuine OEM parts selected for the specific appliance model.

Repair Warranty

Eligible completed repairs include the published 180-day repair warranty with written terms.

Request Appliance Repair

Schedule Service Across Chestnut Hill, MA

Ask about same-day service-visit availability for Sub-Zero, Wolf, and other premium built-in appliances.